Age of User Experience (PDF)

I was browsing around my old Adobe files/folders this morning and found this PDF that I had created for the team, as an evangelism artifact, based upon an industry report trumping UX over feature creep.


In a nutshell:

• More features isn’t better, it’s worse.
• You can’t make things easier by adding to them
• Confusion is the ultimate deal breaker
• Style matters
• Only features that provide a good experience will be used
• Any feature that requires learning will only be adopted by a small fraction of users
• Unused features can slow you down and hurt ease of use
• Users don’t want to think about technology
• Forget about killer features; focus on killer experience (how it all comes together)
• Less is difficult to achieve, that’s why less is more valuable

Hope others find this to be valuable as well…