{"id":783,"date":"2012-09-01T18:15:29","date_gmt":"2012-09-02T01:15:29","guid":{"rendered":"http:\/\/www.ghostinthepixel.com\/?p=783"},"modified":"2012-09-01T18:15:31","modified_gmt":"2012-09-02T01:15:31","slug":"recap-highlights-ux-australia-2012","status":"publish","type":"post","link":"https:\/\/www.ghostinthepixel.com\/?p=783","title":{"rendered":"Recap &#038; highlights: UX Australia 2012"},"content":{"rendered":"<p><em>This year I had the grateful and honored privilege to speak at the annual UX Australia conference in Brisbane on a Citrix success story, based upon our newly introduced <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/threes-company\">&#8220;3-in-a-box&#8221; model of collaborative dev<\/a> (slides publicly available here on <a href=\"https:\/\/t.co\/OJFqlZdM\">Dropbox, 42mb PDF<\/a>). Below is my conf recap and highlights&#8230;<\/em><\/p>\n<p>Overall the conference was a very well done affair, nicely proportional and structured for a regional event, supporting ~ 350 attendees with a balance of workshops, keynotes, 45 min talks (as dual tracks in side-by-side ballrooms), and quick &#8220;lightning round&#8221; 10 minute talks\u00e2\u20ac\u00a6and of course social events! Held at the conveniently situated Sofitel in Brisbane&#8217;s CBD, the conf was well worth the 15 hour flight with lots of good nuggets and stories of design thinking &amp; doing!\u00c2\u00a0<\/p>\n<p><a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/the-power-of-why\">Bill DeRouchey<\/a> kicked things off with an <strong>inspiring keynote <\/strong>around the necessary and sustained questioning of &#8220;Why&#8221;, despite changing tech and processes and problems (related to Simon Sinek&#8217;s <a href=\"http:\/\/www.startwithwhy.com\/\">&#8220;Start With Why&#8221;<\/a> book\/TED talk). Also went further, extending the notion of &#8220;<em>empathy<\/em>&#8221; with &#8220;<em>compassion<\/em>&#8221; (via the Dalai Lama), suggesting we need to have &#8220;<em>genuine interest<\/em>&#8221; in people &amp; contexts to be truly effective designers of worthwhile impact. Designing with compassion! Hmm.<\/p>\n<p>There were <strong>several<\/strong> <strong>success stories<\/strong> of design innovation and collaboration as well, which was heartening to hear. We&#8217;ve become so used to hearing &#8220;learning from failure&#8221;, so it&#8217;s nice to relay positive anecdotes too: mobile apps, &#8220;big data&#8221; information design, banking interfaces, even the Australian Post news redesign. Many of these nicely conveyed in the 10 min quick sessions:\u00c2\u00a0<a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/10minute-talks-2\">http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/10minute-talks-2<\/a><\/p>\n<p>A couple talks I enjoyed were on the more <strong>alternative, edgy side<\/strong> of things (shades of SxSW perhaps? ;-) which grabbed my interest strongly. For example, a very heartfelt, sensitive ethnographic journey into the <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/program\/graffiti-drugs-rocknroll\">lives and minds of graffiti writers and street artists<\/a>&#8211;how should you delve into such a subculture while preserving their anonymity, your personal safety, and deliver useful insights and solutions? Or dealing with your <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/program\/memento-mori\">online presence after you die<\/a>..what happens to your content and data? Some tough questions with no easy answer but thoughtful reflection is needed. Both were quite fascinating!<\/p>\n<p>\u00c2\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" title=\"uxa_collage_s1b.jpg\" src=\"https:\/\/www.ghostinthepixel.com\/wp-content\/uploads\/2012\/09\/uxa_collage_s1b.jpg\" alt=\"Uxa collage s1b\" width=\"400\" height=\"400\" border=\"0\" \/><\/p>\n<p>\u00c2\u00a0<\/p>\n<p><a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/design-anthropologists-mindset\">Stephen Cox&#8217;s<\/a> entertaining and touching take on the <strong>anthropological<\/strong> <strong>mindset<\/strong> for designers inspired a deeper sense of &#8220;being human&#8221; and enhancing human abilities through our methods and tools. Gotta absorb that curiosity and genuine interest for humanity to be a better designer!<\/p>\n<p>Quite a few talks around <strong>collaboration<\/strong> and <strong>innovation<\/strong> from various perspectives.<\/p>\n<p><a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/sources-of-innovation-talk\">Steve Baty<\/a> offered a compelling set of exemplars for innovation, encouraging attendees to avoid taking the easy way out, and instead &#8220;be bold, ask extreme questions, think big&#8221; to pursue something like a Nike Air, Yellowtail wines, etc. Be disruptive! (and consider the <strong>ecosystem<\/strong>, your stakeholders motives)<\/p>\n<p><a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/performing-design\">Jeremy Yuille<\/a> took a different approach, examining<strong> design as performance<\/strong> (not theater per se ;-) but distinguishing amongst pragmatic, critical, and enterprising performances (ways of demonstrating, acting) in design. Most interesting to me was the relationship between &#8220;ambiguity&#8221; and &#8220;affinity&#8221; in terms of problem discovery and framing and solving. Good intellectual stuff, also speaks to innovation.<\/p>\n<p>A couple speakers delved into the need for <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/potholes-on-the-journey-to-design-transparency\">design process transparency<\/a> for stakeholders, citing various lessons learned and tips for keeping cross-functional teams all informed about design progress. Another spoke of the <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/developers-will-design-lets-make-them-amazing-at-it\">near-symbiotic relationship between design and development<\/a>, and championed the cause for greater ties to devs who want to achieve high-quality products.\u00c2\u00a0<\/p>\n<p>Finally, the <a href=\"http:\/\/www.uxaustralia.com.au\/uxaustralia-2012\/closing-talk\">closing keynote<\/a> was a valuable, inspiring demonstration of a regional govt.&#8217;s desire for<strong> design thinking in public policy and urban re-design<\/strong>, further extending the promise of &#8220;user experience&#8221; from digital interfaces towards entire service-driven ecosystems and cultural design itself <em>(i.e., the 3rd and 4th Orders)<\/em>. Kudos to the Adelaide govt and Integrated Design Commission for raising hope that design can lead to resilient, productive economy and civic exchange!<\/p>\n<p>\u00c2\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"display: block; margin-left: auto; margin-right: auto;\" title=\"uxa_collage_s2b.jpg\" src=\"https:\/\/www.ghostinthepixel.com\/wp-content\/uploads\/2012\/09\/uxa_collage_s2b.jpg\" alt=\"Uxa collage s2b\" width=\"400\" height=\"400\" border=\"0\" \/><\/p>\n<p>There were other many useful, memorable, engaging talks and presentations but these are just the brief key highlights from my view. I look forward to hopefully attending UX Australia in 2013 at Melbourne! Cheers&#8230;<\/p>\n<p>\u00c2\u00a0<\/p>\n<p>\u00c2\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This year I had the grateful and honored privilege to speak at the annual UX Australia conference in Brisbane on a Citrix success story, based upon our newly introduced &#8220;3-in-a-box&#8221; model of collaborative dev (slides publicly available here on Dropbox, 42mb PDF). Below is my conf recap and highlights&#8230; Overall the conference was a very &hellip; <a href=\"https:\/\/www.ghostinthepixel.com\/?p=783\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Recap &#038; highlights: UX Australia 2012&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-783","post","type-post","status-publish","format-standard","hentry","category-general-stuff"],"_links":{"self":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=783"}],"version-history":[{"count":2,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/783\/revisions"}],"predecessor-version":[{"id":785,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/783\/revisions\/785"}],"wp:attachment":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=783"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=783"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}