{"id":73,"date":"2008-01-04T15:55:24","date_gmt":"2008-01-04T22:55:24","guid":{"rendered":"http:\/\/www.ghostinthepixel.com\/?p=73"},"modified":"2008-01-05T20:33:14","modified_gmt":"2008-01-06T03:33:14","slug":"multiple-hats-at-work","status":"publish","type":"post","link":"https:\/\/www.ghostinthepixel.com\/?p=73","title":{"rendered":"Multiple hats at work"},"content":{"rendered":"<p>As a designer at work, there are multiple hats to wear, each of varying size and weight and flavor given the situation at hand. Here&#8217;s a quick sketch of what I think are the major roles of a designer:<\/p>\n<p><strong>1. Advocate: <\/strong>a designer must primarily serve as the advocate for the user\/customer, defending the usability and desirability of a design in accordance to the user&#8217;s values, goals, and context. This however, does <em>not<\/em> mean the designer is simply beholden to all user requests or a puppet for customers paying big license fees (as is often the case for enterprise software vendors). <em>It simply means the designer has a responsibility to ensure what is being decided and designed is in the best interest for targeted users.<\/em><\/p>\n<p><strong>2. Educator: <\/strong>a designer must often evangelize user-centered thinking and design processes and methods and tools, to help cultivate self-sufficiency for clients (if you&#8217;re a consultant), and get stakeholders on your side, understanding the value you bring as the designer.<\/p>\n<p><strong>3. Facilitator:<\/strong> in working out agreements and settling on designs, the designer must often facilitate discussions between engineering, product management, quality control, documentation, and other parties as needed. Some days at work, that&#8217;s all you might do! And it&#8217;s very valuable, to serve as that therapist or enabler of tough decisions, or draw out the real reasons certain features exist, or why a design option is not feasible.<\/p>\n<p><strong>4. Coordinator: <\/strong>because of the uniquely holistic, strategic, humanistic perspective designers bring to a problem, they are the best at seeing how different pieces of a product may not be well-connected, thus pulling together different parties to get them to realize those dependencies. A designer can help lead those revelatory moments, coordinating team discussions and facilitating them (see #3 above).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a designer at work, there are multiple hats to wear, each of varying size and weight and flavor given the situation at hand. Here&#8217;s a quick sketch of what I think are the major roles of a designer: 1. Advocate: a designer must primarily serve as the advocate for the user\/customer, defending the usability &hellip; <a href=\"https:\/\/www.ghostinthepixel.com\/?p=73\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Multiple hats at work&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-73","post","type-post","status-publish","format-standard","hentry","category-practical-matters"],"_links":{"self":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/73","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=73"}],"version-history":[{"count":0,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/73\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=73"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=73"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}