{"id":423,"date":"2010-09-29T22:26:31","date_gmt":"2010-09-30T05:26:31","guid":{"rendered":"http:\/\/www.ghostinthepixel.com\/?p=423"},"modified":"2010-09-29T22:26:32","modified_gmt":"2010-09-30T05:26:32","slug":"paper-prototyping-and-truthiness-of-design","status":"publish","type":"post","link":"https:\/\/www.ghostinthepixel.com\/?p=423","title":{"rendered":"Paper prototyping and &#8220;truthiness&#8221; of design"},"content":{"rendered":"<p>Recently on TechCrunch one of their bloggers\/contributors was asked by a Stanford HCI class student to try out his <a href=\"http:\/\/techcrunch.com\/2010\/09\/23\/will-you-try-my-paper-iphone-app\/\">&#8220;paper protoype&#8221; of an iPhone app<\/a>. The TC guy posted a terse critical assessment of that encounter, questioning the value of soliciting feedback from random strangers for a paper prototype. The comments are certainly worth a read, especially the intense scorn and invective from HCI &#038; UX professionals\/researchers blasting the TC fellow. Wow, such heated passion! <\/p>\n<p>Gotta admit it&#8217;s been amusing surveying what resulted from that event. My thoughts on this seemingly mild, but potentially watershed moment:<\/p>\n<p>* I was quite surprised and admittedly excited that a popular method of prototyping UIs was mentioned on TechCrunch at all. Instead of simply geeking out over obscure techie details, the post actually showed what it&#8217;s like to engage with a paper prototype and hopefully educated millions! (OK, at least a few thousand ;-)<\/p>\n<p>* And now people see firsthand what the core problem with paper prototyping is: <em>it&#8217;s a highly drafty, sketchy, incomplete way of exploring ideas in a very rough manner, clearly unsuitable for showing random strangers without proper context.<\/em> Yes, paper prototyping (PP) is ONE method, but only to very constrained limits of value extremely early in the design process. And even then, it should only be used amongst designers\/researchers <strong>internally<\/strong> as part of their toolkit at the studio\/office for sussing out issues and opportunities. <strong>It&#8217;s really a very crude, primitive sketching tool of sorts, not a primary evaluation tool for specific, tactical design decisions.<\/strong> The fact is PP was invented by a <a href=\"http:\/\/www.paperprototyping.com\/about.html\">usability engineer<\/a>, not a designer who understands that levels of articulation and fidelity equate to the level of feedback fidelity. Want actionable feedback? Show something hi-fi. (and TC folks are used to seeing fully coded up, hackathon-type of demos you an actually click and try) PP at best is for very lightweight, hi-level concept &#8220;feedback&#8221;&#8211;if that. Illustrating detailed application interactions requires way more than sketches on paper. You gotta at least do pixel mockups and get some behaviors animated&#8230;And in the form factor of a phone, in this case!<\/p>\n<p>* The fact is, a design has to be experienced in its true, intended form to be truly helpful for feedback gathering, at every level: visual, interaction, and information design. To really grok the &#8220;truthiness&#8221; of what is trying to be communicated and how it is meant to be encountered, requires super hi-fidelity\/accurate rendering, as near as possible to the final product. That&#8217;s why industrial designers build life-size prototypes and models, to fully dimensionalize the stimuli for feedback, away from the drafty flatland of paper sketches. Sketches are a necessary first step, as <a href=\"https:\/\/www.ghostinthepixel.com\/?p=215\">I always advocate<\/a>, but its insufficient for illustrating more complex aspects\/behaviors, and getting valuable actionable feedback from non-designers.<\/p>\n<p>* And as I&#8217;ve said before, any data gathered must be taken with several grains of salt. It is all input to be debated and prioritized per project goals and <a href=\"https:\/\/www.ghostinthepixel.com\/?p=254\">the designer&#8217;s judgment, expertise &#038; background <\/a>, with the team together.<\/p>\n<p>* Given the resulting firestorm&#8211;thru no fault of his own, of course&#8211; the Stanford HCI student may have learned a bigger lesson in all this, than he had ever expected! Truly a teachable moment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently on TechCrunch one of their bloggers\/contributors was asked by a Stanford HCI class student to try out his &#8220;paper protoype&#8221; of an iPhone app. The TC guy posted a terse critical assessment of that encounter, questioning the value of soliciting feedback from random strangers for a paper prototype. The comments are certainly worth a &hellip; <a href=\"https:\/\/www.ghostinthepixel.com\/?p=423\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Paper prototyping and &#8220;truthiness&#8221; of design&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-423","post","type-post","status-publish","format-standard","hentry","category-general-stuff"],"_links":{"self":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=423"}],"version-history":[{"count":1,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/423\/revisions"}],"predecessor-version":[{"id":424,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=\/wp\/v2\/posts\/423\/revisions\/424"}],"wp:attachment":[{"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghostinthepixel.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}