Every hero has an “origin story”, which we love to see unfold, whether in the pages of a comic book, or on the big screen at the cineplex. We witness the original motives, historical factors and coincidental elements that conspired to manifest this hero and possible journeys of self-development (villains are often a big part […]

Two recent items have sparked some deep personal introspection into the consistently hot topic of “creativity”. I’d like to scaffold my thoughts on top of them into some operating personal theory of sorts… First, the SVP of Customer Experience at Citrix, Catherine Courage, brilliantly articulated a design executive’s perspective on inspiring business people to own […]