Last week I visited the newly opened Walt Disney Family Museum in the Presidio in SF, as part of my client’s UX Team offsite. What a remarkable visit it was– simply very inspiring for a team pursuing compelling, emotionally engaging innovation. To those fearing something overly sugary and smarmy–fear not! It’s quite understated in overall […]

At long last my article arguing against data-driven design methods in favor of aesthetic, soulful digital experiences has been published in ACM Interactions (Nov/Dec 2009): Data, Design, and Soulful Experience. Extra special thanks to Co-Editor in Chief Jon Kolko for asking me to contribute some thoughts on this critical topic. Indeed, in the magazine’s table […]