Latest stories

Three words for 2020

T

I’m kickstarting a new tradition to commence this new year (2020) that’s borrowed from my master’s thesis at Carnegie Mellon — nearly 20 years ago! Instead of trying to trying to massively survey anything and everything on a topic, simply select three words as the cornerstone of analysis, the intersections of which form the basis of a theme. So instead of “resolutions” per se, which...

Retro classes for “classic design skills”

R

Recently I commented on a LinkedIn post that maybe it’s time to bring back “retro” design classes which foster what I’d term “classic design skills”. In this era of churning out “UX Designers” through 6-week academies & online programs, there’s a vital need to fill something far more valuable then a quick easy certificate to get a UX job — a deeper understanding of...

The victims of velocity

T

Moving faster and faster and faster. That’s just the norm nowadays with software development cycles, most noticeably at startups but prevalent pretty much anywhere, as artificially self-induced pressures dominate — but that’s a whole other topic to explore 🙄🤔This self- imposed urgency to deliver more at a higher rate of velocity — being diligently measured, of course —...

Storyboarding out the human drama within

S

It’s typical in product development to write “user stories” & “use cases” based upon a self-identifying rubric meant to suggest a whiff of empathy: “As a geologist analyzing rock patterns, I need…” Of course it’s a pale shade of what true empathy means, codified into a simplistic formula to crank out at rapid pace & high volume use cases to fill up engineering backlogs...

Sketch to explore, not solve

S

Sketching is quite simply the essential skill for any designer at any level. This is a definitive point of fact. And yet, lately I’ve noticed an odd reluctance to sketch out ideas, particularly among candidates we have been interviewing to join our UX team, for which I serve as UX Architect. I wonder if this reluctance is due to an unfortunate prevailing presumption that “sketching =...

Recent posts

Older Posts

Let’s go meta